Right of Revocation
Right of Withdrawal
(A consumer is any natural person who enters into a legal transaction for a purpose that is neither commercial nor their independent vocational activity may be attributed)
You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e -mail) or - also by returning the thing - if the goods before the deadline. The time limit begins after receipt of this instruction in text form, however not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and not before fulfilling our information obligations pursuant to Article 246 § 2 in connection with § 1 Abs. 1 and 2 draft Law and our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing.
The revocation must be sent to:
Big Books Verlags UG
Consequences of Revocation
In case of an effective cancellation the mutually received benefits are to be returned and any benefits (eg interest) surrendered. If you can not or in part, or only return them in a deteriorated condition give us the performance received and benefits (eg benefits of use), you have to pay us compensation. For the deterioration and derived benefits, you must pay compensation only to the extent the use or the deterioration is due to a deal with the matter, beyond testing the properties and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods, as it is possible and customary in a retail store.
Transportable items are to be returned at our risk. You have to bear the regular costs of the return if the delivered goods ordered and corresponds to the price of the returned goods does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a have provided contractually agreed partial payment. Otherwise the return is free for you. Not parcel things do you pick. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception.
Exclusion of the right of withdrawal
The right does not apply to contracts for the supply of goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return or spoil quickly or whose expiration date has passed, the delivery of audio - or video recordings or software if the delivered data carriers have been unsealed by you and the supply of newspapers, periodicals and magazines (unless that you have submitted your contract for the supply of newspapers, periodicals and magazines by telephone).
End of Cancellation Policy
Please send, if possible, the goods are not unfree but returned as a prepaid package to us. We will gladly refund to you the postage in advance, as far as we have to bear the return cost.
Please avoid damage and contamination of the product. Send the goods if possible in their original packaging with all accessories and with all packaging components to us. Unless you do not have the original packaging , please take care to avoid damage in transit for a suitable package.